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Redemption Program

1. What is LittleWhiz.com Redemption program?

The LittleWhiz.com Redemption Program is a token of our appreciation for customer loyalty. LittleWhiz.com Points are given every time you make a purchase and accumulated points can be redeemed for store items. On top of that, loyal customers may also receive gift certificates, cash discounts, or free delivery.

Every 1 point earned in LittleWhiz.com will entitled to approximately RM0.025.

Example : Every 1000 points will entitled to approximately RM25.00 redemption.

2. Is the LittleWhiz.com Redemption for everyone?

Yes! All you need to do is click on the 'Register' link on the second top bar, register your details and you are all set.

3. How much LittleWhiz.com Points do I earn?

You will earn 1 LittleWhiz.com point for every MYR1 you spend (excluding LittleWhiz promotional gift/discount vouchers, shipping & handling charges). The points will be rounded up to the nearest point and automatically credited into your account upon each successful purchase.

4. How do I know if my LittleWhiz.com Points are credited?

You can check your account at anytime. Just click on the 'My Account' button on the top panel after you have logged into your account. Your accumulated points will be shown.

5. What can I redeem with my LittleWhiz.com Points?

Almost everything you see in our store in redeemable. The 'Points for Redemption' of every item will be shown when you click the item for more details.

6. When will my LittleWhiz.com Points expire?

LittleWhiz Points does not expire!

7. How do I redeem my LittleWhiz Points?

Just add your desired items to your shopping cart as usual. You can even add other items along with it. During checkout, you will find a 'Redeem' button to the right of the screen. Click on the items you want to redeem.

8. What happens if I don't have enough points to redeem?

The system will automatically notify you if your points are not enough. You need to have sufficient points to redeem the item(s). For the moment, we don't allow any cash top-up with point redemption.

9. Does the LittleWhiz.com Redemption Program include shipping and handling charges?

No, you will have to add the charges during checkout. We advice you to redeem along with regular purchases since shipping and handling charges are per transaction basis.

10. How are the additional benefits awarded?

The additional benefits are awarded to our selected loyal customers. It will be based on the participation level in the program. Additional benefits may be given under any circumstances; Christmas Promotion, customer's birthday, our anniversary ..... 

11. What else do I need to know about LittleWhiz.com Redemption Program?

  • LittleWhiz.com Points are not transferable.
  • Redeemed LittleWhiz.com Points are not reversible nor refundable in any form of credits.
  • Exchange of redeemed item(s) are only allowed with same or fewer 'Points for Redemption'. We will not be responsible for any charges incurred in the exchange.
  • The courier charges to deliver your products is not charge by LittleWhiz.com, we only offer the product for redemption but does not include the shipping of the products. Alternatively, you can opt for self collect.

Note: LittleWhiz Marketing Sdn Bhd reserves the right to change, or alter the terms and conditions of the Redemption Program without prior notice.


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