Frequently Ask Questions (FAQ)

1. Secure Online Shopping

Online secure credit card payment is made through commercepayment.com, it is a secure online systems that offer customers safe, accessible, fast, and reliable environment for making payments, your confidential credit card information will automatically be encrypted using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). LittleWhiz.com do not store your credit card information.

2. How to buy items

(Please go to "Purchasing Guide" for more details.)

We deliver to all parts of the world. If your shipping charges are not automatically calculated, please select "Request For Shipping Quotation" during checkout. Or,send an email to admin@littlewhiz.com, stating your contact details, shipping address and item(s) you would like to purchase. We will source for the best shipping rate, quote you and wait for your approval.

To view the full delivery details, postcodes and free shipping offer, please go to "Delivery Zones and Charges"; For outside Malaysia, please go to "Delivery Zones & Charges (Internaional)"

4. Accepted Methods of Payment

a. Credit Cards: Visa & MasterCard

Note: Some credit cards requires to register with the issuing bank before purchasing online, please check with your respective issuing bank. Please take note that credit card will be charged once the order is confirmed. We will notify you if item you order is out of stock, your credit card will not be charged if the item you order is out of stock.

LittleWhiz.com reserved the right to reject any credit card transaction if deem unfit. LittleWhiz.com reserved the right to request for additional information for verifications purposes.

b. Direct Bank Transfer: Our account details will be displayed upon checkout when you choose bank transfer method of payment. Please fill in the "Payment Notification" form on the Information column after you have successfully transferred the payment.

c. Checks/Cheque: Checks may be sent to us or deposit into our account. Our address and further instructions will be displayed upon checkout. Please fill in the "Payment Notification" form on the Information column after you have sent/ deposit the check to us. The order will only be shipped after the cheque has been cleared.

5. Warranty, Canceling, Refund and Exchanges

(Please go to "Purchasing Guide" to see our policies)